Delivery areas
We ship pan-India. Some remote pincodes may not be serviceable; serviceability is shown at checkout.
Shipping charges
Applicable shipping charges are displayed in your cart before payment.
To be confirmed by Food Mitra: confirm shipping rates and the free-delivery threshold (the site currently advertises free delivery above ₹799).Dispatch & delivery times
Estimated delivery dates are shown at checkout and are indicative; delays may occur due to courier or weather conditions.
To be confirmed by Food Mitra: provide order processing time and typical delivery timelines by region.Order tracking
Tracking details will be shared once your order is dispatched.
To be confirmed by Food Mitra: confirm how tracking is shared (SMS / email / courier link).Receiving your order
Please check the package on delivery. If it is damaged or tampered with, note it with the courier and contact us within the window stated in our Returns policy, with photos.
Questions about this policy? Contact us or email foodmitraprivatelimited@gmail.com. This document is a customer-friendly summary and is subject to review by a qualified Indian legal professional.